Frequently Asked Questions.
Our jewelry is crafted with high-quality 18K gold plating over durable base metals. Every piece is waterproof, tarnish-free, and hypoallergenic — safe for everyday wear and sensitive skin.
No. All Vibha D’or jewelry is specially coated to resist tarnish and fading. With proper care, your jewelry will continue to shine and adorn you in radiance for years.
Yes! Our pieces are nickel-free, lead-free, and hypoallergenic, making them safe and comfortable for sensitive skin.
We recommend wiping your jewelry with a soft cloth after each use, avoiding direct contact with perfumes or harsh chemicals, and storing it in a dry pouch or box. For detailed instructions, see our Product
Care page.
Yes! Orders over $100 CAD (before tax) automatically qualify for free upgraded tracked shipping within Canada. Standard and express shipping options are also available. For more details, visit our Shipping Information page.
Yes, we ship worldwide! International shipping has a flat rate of $15 CAD. Please note that customs fees, taxes, or tariffs may apply and are the responsibility of the customer.
- Within Canada: Standard delivery takes 4–8 business days; Express takes 1–2 business days.
- International Orders: Delivery times vary depending on the destination and customs processing.
Yes, returns are accepted within 7 days of delivery, provided:
- You submit a mandatory unboxing video when requesting a return.
- The product is unworn, undamaged, and in its original packaging.
- Return shipping costs are covered by the customer.
Once received, the product will be inspected before a refund or exchange is processed. See our Returns & Refund Policy for full details.
If approved, refunds are processed to your original payment method within 5–7 business days. Please note: shipping charges are non-refundable. In some cases, we may issue store credit or an exchange.
Yes! Every Vibha D’or piece comes with a 6-month warranty that covers tarnishing, fading, or manufacturing defects. If you experience any issues, contact us with your order number and photos of the item.
We provide a simple Size Guide on our website to help you choose the perfect fit. If you’re still unsure, our customer service team is happy to assist.
Yes! We love collaborating with content creators who share our passion for jewelry and style. Reach out to us at info@vibhador.com to learn more about our Creator Circle.
You can reach us anytime via email at info@vibhador.com. Our team will get back to you within 24–48 hours on business days.
